Having trouble with Minou?

I forgot my password

On the sign-in screen, tap "Forgot password" and enter your email address. Then open the link you receive on the same phone: that's what protects your account from a link sent by someone else.

The confirmation email doesn't arrive

Check your spam folder: some email services, like AOL or Yahoo, filter our emails. Also check the address you typed when signing up. If nothing arrives, try signing in: the app sends the email again. Still nothing? Write to us.

I want to delete my account

In the app: Profile, then "Settings" if that line is there, then "Delete my account", at the very bottom. It's immediate. What is deleted, what stays, and how to do it without the app.

I found a problem

In the app: Profile, "Report a problem". What gets attached is shown on screen (version, system, model), and nothing is sent without your consent. Or write to us.

I can't find the app in the store

Search for "Minou chats de ruelle", or use these buttons: